Terms & Conditions
Membership
General
Membership in the Golf Q Club shall be evidenced by one of the following:
1. Approval for membership through completion of an online membership agreement.
2. Membership rules.
All members are bound by the rules and requirements stated in the Terms & Conditions.
Membership is on a weekly basis (with a minimum 3 months lock-in period). Golf Q reserves the right to notify members of changes in pricing 30 days in advance and members have the right to cancel immediately if there are changes in membership status.
Golf Q reserves the right to modify equipment, operations, and facilities. Upon renewal of the Terms & Conditions, Golf Q reserves the right to make changes to the existing terms.
Use of Golf Q facilities, such as the driving range or simulators, may be restricted or reserved for lessons, golf events, and corporate events.
All memberships start from the date of purchase and are valid for the duration of the individual membership.
Golf Q is not entitled to renew memberships at its sole discretion.
Memberships are weekly with a minimum commitment of 12 weeks.
Members are entitled to suspend membership for up to 6 weeks per year, with a maximum of 1 freeze allowed annually. Inquiries can be made at the front desk.
Membership cancellation is only possible after the completion of the first 12 payments. All cancellations must be notified via email.
Membership cards for 'Dedicated Golfer' memberships cannot be shared among individuals. Only one person has the authority to use these specific memberships, and violation may result in membership suspension.
Furthermore, Golf Q reserves the right to temporarily suspend or cancel membership in certain circumstances. Members will be notified in advance of any changes.
Golf Q members and visitors are required to sign a waiver form upon joining.
This waiver will be automatically signed during the booking process
*Risk Warning and Acknowledgment*
**Conditions of Entry for GQ Sports Pty Ltd**
Welcome to our indoor golf practice facility. Please carefully review the following conditions to ensure the safety and enjoyment of all patrons.
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**Age and Supervision Requirements**
- Patrons under the age of 12 must be accompanied by a parent or guardian at all times.
- Minors are only permitted entry if they adhere to all safety guidelines and facility rules.
**Use of Equipment**
- Use of all equipment is at the patron’s own risk. Patrons must handle equipment responsibly and with care.
- Equipment must only be used for its intended purpose; misuse may lead to injury or damage.
**Responsibility for Damage to TrackMan and Electronic Devices**
- Any damage to TrackMan units, monitors, or other electronic devices will be **100% the customer’s responsibility**.
- Patrons will bear the full cost of repairs or replacement if damage results from improper use or negligence.
**Single Swing Policy for Practice Bays**
- To ensure safety, only one person may swing within a practice bay at a time.
- Other patrons must remain outside the bay while someone is swinging to prevent injuries from stray golf balls.
**Liability for Damages**
- Patrons are responsible for any damage caused to equipment or facilities through careless or reckless behavior.
- If damage is caused by a minor, the parent or guardian will be held liable for the repair or replacement costs.
**Personal Responsibility and Safety**
- All patrons must follow staff instructions and posted signs to ensure a safe environment.
- Proper footwear (no open-toed shoes) and attire are required. Loose clothing and accessories should be secured.
**Conduct and Behavior**
- Disruptive, reckless, or harmful behavior will not be tolerated and may result in removal from the premises.
- Please respect other patrons by keeping noise to a reasonable level and avoiding offensive language.
**Liability Waiver**
- By entering the premises, patrons agree to waive liability against
**GQ Sports Pty Ltd** for any injuries sustained due to improper equipment use or failure to follow these conditions.
- Patrons acknowledge the inherent risks associated with golf practice and assume full responsibility for their personal safety.
**Assumption of Risk for Physical Activities**
- Golf practice involves physical activity. Patrons should assess their physical condition before participating and inform staff of any concerns.
- **GQ Sports Pty Ltd** is not responsible for injuries caused by health conditions or improper technique.
By entering, you agree to comply with these conditions and help maintain a safe and respectful environment for everyone.
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**Conditions of Entry for GQ Sports Pty Ltd Children's Play Area**
Welcome to our Children's Play Area, designed for children under the age of 10. Please read and follow the rules below to ensure a safe and fun experience.
**Age Limit and Supervision**
- The play area is reserved for children aged **10 years and under**.
- Parents or guardians must supervise children at all times and are responsible for their safe play.
**Use of Play Equipment**
- Play equipment must only be used as intended. Please assist children to use the equipment properly to prevent injuries.
- Running, rough play, or climbing on structures not intended for such activities is prohibited.
**Health and Safety Requirements**
- If your child is feeling unwell, please refrain from using the play area to ensure a healthy environment for everyone.
- Food and drinks are not permitted inside the play area to prevent spills and choking hazards.
**Personal Belongings**
- **GQ Sports Pty Ltd** is not responsible for lost or damaged personal belongings. Please store your items securely or keep them outside the play area.
**Behavioral Expectations**
- Children and guardians must follow staff instructions and maintain respectful behavior at all times.
- Disruptive or unsafe behavior may result in a request to leave the play area for the safety of all patrons.
**Liability Waiver**
- By using the play area, guardians agree that **GQ Sports Pty Ltd** is not liable for any injuries resulting from failure to follow these conditions.
- Guardians accept all risks associated with the play area and are fully responsible for their child’s actions.
Thank you for helping us maintain a safe and enjoyable environment for everyone. By entering, you agree to these conditions and commit to ensuring safe play for your child.
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These terms clearly outline the responsibilities for using the facility and handling any damage to electronic equipment, helping to protect both the business and patrons. Let me know if any further adjustments are needed!
Risks and Liabilities
Inherent Risks: Participation in golf activities involves risks such as injury, paralysis, or death. Members acknowledge these risks upon signing a waiver.
Liability: Members release Golf Q and its staff from liability for injuries or damages incurred during participation. In the event of property damage, customers will be held 100% responsible under New South Wales gaming consumer law. This is in line with our prior notice that equipment such as launch monitors and touch screens are not easily damaged.
* Liability for Property Damage in Commercial Spaces
Under New South Wales law, customers are held liable for any damage they cause to property within commercial premises. This includes damage resulting from negligence, intentional acts, or failure to follow the establishment's rules and regulations.
The relevant legal framework includes:
1. **Negligence**: A customer may be found liable if their actions or inactions lead to damage that a reasonable person would have avoided. This includes situations where a customer engages in reckless behavior or disregards safety instructions.
2. **Contractual Liability**: Upon entering a commercial space, customers often enter into an implied contract that includes the obligation to respect the property. Damage to equipment or facilities can result in a claim for compensation for repairs or replacement.
3. **Consumer Law**: Under the Australian Consumer Law (ACL), businesses have the right to seek compensation for losses incurred due to the actions of customers. This may include costs for repairing or replacing damaged property.
4. **Claim for Damages**: If damage occurs, the business may pursue a claim against the customer for the costs incurred in remedying the damage. This can be done through negotiation or, if necessary, through legal proceedings in a court of law.
In summary, customers are responsible for any damage they cause while on commercial premises, and businesses have the right to seek compensation for repairs or losses resulting from such damage.
General Conditions
Compliance: Members must follow staff instructions and may be removed for non-compliance without a refund.
Image Use: Golf Q may use promotional images or videos of members unless otherwise requested in writing.
Health Requirements: Participants must be in good health and are advised against using facilities if they have pre-existing conditions.
1. Participation in the Golf Q facilities, including but not limited
to virtual golf, involves significant risks. The use of the
recreational activities provided by the Service Provider is inherently
dangerous. Any person using the facilities does so at their own risk.
The Service Provider or the occupier of these premises are not
responsible for any loss, damage, or injury incurred by any
participant or any person in control of or accompanying a participant.
No statement by any servant or agent to the contrary can be relied
upon to contradict this risk warning. Particular risks include but are
not limited to:
- Sprains, ligament damage, broken bones, and/or muscle or other
physical injury;
- Spinal injury/nerve damage;
- Paralysis, and/or
- Death.
2. Before participating in the recreational activities, you should
ensure that you are aware of and fully understand all the risks
involved, including any specific risks associated with any health
condition or pre-existing disability from which the participant may
suffer.
3. By signing this document, you acknowledge, agree, and understand
that your participation in the recreational activities provided by the
Service Provider may involve:
- General risks; and
- The specific risks described above.
4. By signing this document, you acknowledge, agree, and understand
that you are participating in or allowing the participant to
participate in the recreational activities voluntarily and at your or
the participant's own risk, fully aware of these risks.
**Waiver, Release, and Indemnity**
5. Legislation permits the Service Provider to ask you to agree that
statutory guarantees do not apply to you or a person for whom or on
whose behalf you are acquiring the services for participating in the
recreational activities.
6. By signing this document, you acknowledge, agree, and understand
that, to the full extent permitted by law:
1. Your rights (or the rights of a person for whom or on whose
behalf you are acquiring the services) to sue the Service Provider,
its servants, and agents, if the recreational activities or associated
services were not provided in accordance with any express or implied
warranty or guarantee that the services will be provided with
reasonable care and skill, are excluded, restricted, or modified as
set out below; and
2. You (or the person for whom or on whose behalf you are acquiring
the services) release the Service Provider, its servants, and agents
from all liability for a failure to comply with any express or implied
warranty or guarantee that the services will be provided with
reasonable care and skill.
7. By signing this document, you acknowledge, agree, and understand
that, to the full extent permitted by law, you (or the person for whom
or on whose behalf you are acquiring the services) agree to waive
and/or release the Service Provider, its servants, and agents from any
claim, right, or cause of action which you or your heirs, successors,
executors, administrators, agents, and assigns might otherwise have
against the Service Provider, its servants, and agents, for or arising
out of your death or physical or mental injury, disease, loss and
damage, or economic loss of any description whatsoever which you may
suffer or sustain in the course of or consequential upon or incidental
to your participation in the recreational activities, whether caused
by the negligence of the Service Provider, its servants, and agents,
or otherwise.
8. By signing this document, you acknowledge, agree, and understand that:
1. The Service Provider will permit you to participate in the
recreational activities and provide you with the associated services,
in part in consideration of you signing this document;
2. The Service Provider may rely on this document in any
proceedings commenced in any court by you or by your heirs, executors,
and assigns;
3. This document is governed by the laws of New South Wales.
9. By signing this document, you agree that the waivers and releases
and the risk warning contained in this document apply to every visit
you make to the Service Provider until such time as you withdraw or
modify your consent in writing or the Service Provider modifies these
terms with your consent by signing a new document. Subject to any
modification referred to, you will not be required to sign future
waivers on the understanding that this waiver document shall apply to
all your future participation in the recreational activities.
10. If any participant named in this document exercises or attempts to
exercise any legal or alleged legal right (“Claim”) against the
Service Provider or any of its servants or agents, you indemnify the
Service Provider against any loss, claim, or damage suffered by the
Service Provider as a consequence of any Claim.
**General Conditions of Entry**
11. You must abide and ensure your participants abide by the
instructions of the Service Provider’s staff at all times, or you may
be removed from the premises and refused entry in the future. This is
to ensure safety and enjoyment for all participants engaged in the
recreational activities. Your entry into the premises of the Service
Provider is on strict condition that you comply with the safety and
other general instructions given by the Service Provider’s staff. You
will not be given a refund for any unused time should you be removed
from the premises for any reason whatsoever, and you acknowledge your
entry to the premises is strictly on this basis.
12. The Service Provider may use promotional videos or photographs
that may include your image while engaging in recreational activities.
By signing this document, you consent to this use unless you
specifically request in writing that your image not be used for this
purpose.
13. You acknowledge that security video is used in public areas of the
Service Provider’s premises and consent to this use for security and
safety purposes.
14. Children under 11 must always be under the supervision of an adult, and if
you are responsible for such children, you agree to supervise them
directly at all times and comply with these conditions on their
behalf.
15. All participants at the Service Provider’s facilities must be in
good health and free from any adverse medical conditions. For safety
reasons, customers with pre-existing medical health issues or wearing
casts are not permitted to use the screen golf facilities. If in
doubt, seek medical advice.
16. All tickets, wristbands, or electronic tags (“Devices”
hereinafter) we might supply you remain the property of the Service
Provider and cannot be transferred or resold. These devices are valid
only for the date shown or the validation period executed by any
booking you may perform. These devices are void if tampered with in
any way.
**Alcohol-Related Regulations**
17. Compliance with the legal drinking age must be observed at the
Golf Q facility, and no alcohol will be served to individuals under 18
years of age.
18. Consuming alcohol can increase risks while using the golf
facilities, and participants are fully responsible for these risks.
Excessive drinking before using golf facilities is
prohibited and may result in removal from the premises.
19. The Service Provider is not responsible for any accidents or
issues arising from the consumption of alcohol.
**NSW Legal Notices**
20. **Legal Responsibility**: You acknowledge that the laws of New
South Wales govern this document and all matters related to your
participation in the recreational activities. Any legal disputes must
be handled in the courts of New South Wales, and you agree to this
jurisdiction.
21. **Alcohol and Responsible Driving**: Under New South Wales law,
driving under the influence of alcohol is prohibited and poses risks
to your safety and that of others. The Service Provider is not
responsible for any accidents or legal issues arising from driving
after consuming alcohol. Please use public transport or arrange for a
designated driver if consuming alcohol.
22. **Insurance**: Under New South Wales law, you may need to have
insurance coverage for any injuries, loss, or damage occurring during
your participation in the recreational activities. The Service
Provider recommends that you have appropriate insurance, including
personal injury insurance. The Service Provider is not liable for any
losses due to a lack of personal insurance.
23. **Mandatory Risk Warnings**: According to New South Wales law, the
risk warnings included in this document have legal effect, and even if
you fail to acknowledge or understand these warnings, they remain
valid. By signing, you acknowledge and legally accept all risks.
24. **Child Protection**: Under New South Wales law, children under
the age of 18 must always be under adult supervision and must not be
left unsupervised in the facility. If you are the guardian or parent
of such children, you must comply with this law, and failure to do so
may result in legal consequences.
25. **Privacy and Data Use**: In accordance with New South Wales
privacy laws, the Service Provider protects your personal information
and will not share it with third parties without your consent.
However, in cases of legal requirements or court orders, your
information may be provided to relevant authorities. By signing this
document, you acknowledge and consent to this possibility.
26. **Illegal Activities**: Under New South Wales law, illegal
activities within the Service Provider's facilities are subject to
legal penalties, and all responsibility for such activities rests with
you. You may also be required to compensate the Service Provider for
any damages resulting from illegal activities.
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This document aims to clarify the risks and legal responsibilities
associated with participation in the screen golf activities and to
provide information regarding applicable laws and regulations.